Hear from the team
Working with Motability Operations Ltd; you get a great sense of inclusiveness, support and the empowerment to make the right decision for the customer.
I truly believe we put the customer at the heart in everything we do on a day to day basis. With comprehensive training and development opportunities; it really does give you the chance to progress your knowledge and skills for the role. The office is professional but also fun and relaxed with lots of activities and events going on to take part in. Overall the role can be challenging but also very rewarding.
I feel very privileged to work within Customer Services knowing that I am helping our customers on a daily basis. It’s a really rewarding role with amazing benefits. The culture of MO is unlike any other company and it's so refreshing to work amongst lovely people and be empowered and supported to make our own decisions to do what’s right for the customer. I feel very lucky to be a part of the Motability family.
Having worked at Motability Operations Ltd for almost 15 years, I can certainly say that it’s the most rewarding job that I have ever had. It’s wonderful to work for a company that helps people, to live the lives that they deserve to have. The work can be challenging, as our customers often have difficult situations to deal with. The great thing about working here, is that we are given the time and the tools to solve the problems.
The working environment is supportive and empowering. Communication is open and honest with the focus being on helping us to help our customers.